Last updated: 20 Feb 2026
At Punjabi Suit Studio, customer satisfaction is important to us. If you are not fully satisfied, we’re here to help.
Returns (UK Orders Only)
You may request a return within 7 days of delivery if:
- Item is unused and unworn
- Item is in original condition
- Tags and packaging are intact
Non-Returnable Items
The following items cannot be returned:
- Customized or stitched outfits
- Altered garments
- Clearance / sale items
- Worn or washed items
Damaged or Incorrect Item
If you receive a damaged or wrong item:
- Contact us within 48 hours of delivery
- Provide photos of the product
- We will arrange replacement or refund
Refunds
After we receive and inspect the returned item:
- Refund processed within 5–7 business days
- Refund issued to original payment method
Shipping fees are non-refundable unless the error is ours.
Return Shipping
Customers are responsible for return postage costs unless the item is defective or incorrect.